1. 21 DAY GUARANTEE: In the event that you do not receive your order within 30 days of your date of order, we will re-ship your order free of charge. If your order was split up, and one or more of the shipments is missing 30 days or more from the date of order, we will reship the missing part(s).
2. SHIPPING: Orders are shipped from overseas within 2-3 business days from day of ordering and will be delivered to your doorstep by your local courier/ postal service within 8-20 business days AFTER processing is completed with express delivery. Average delivery time is 10 to 14 days and is trackable.
Please note: we do not send via unregistered mail.
Please note that for orders over 90 pills, more than one package will be sent and that they may well arrive on different days.
CHARGES
We only use EMS or an Express shipping with Tracking. We have seen sites charging $28, $30 and even $50 for this kind of International Shipping. We make no money on the shipping and we have an outstanding delivery success!
Maximum Quantity that can be ordered in a single transaction is 270 pills.
Whenever dealing with international pharmacies, you should order medicines a month before you will need them to allow for any unexpected delays with the customs or postal service.
We do not ship to Canada, Hong Kong or other high risk countries such us Ghana, Nigeria, Indonesia, Yugoslavia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Russia, Pakistan, Malaysia, Ukraine, Guam, Namibia, Thailand, Salvador, Sweden, Cambodia, Oman, Morocco, Congo, Laos, Ethiopia, Sri Lanka, Gabon, Gambia, Nepal, Palau, Senegal, Malawi, Algeria, Angola, Afghanistan, Belarus, Haiti, Kenya, Nicaragua, Zimbabwe, Uganda, Sudan, Sierra Leone, Slovenia and Rwanda.
3. CANCELLATION : Once an order has been placed, it cannot be cancelled as it is sent for processing immediately, and usually ships in 24 hrs- 48hrs from the time of order.
4. REFUNDS AND RETURNS: We make every attempt to ship the correct products but in the event you do not receive the correct product(s) you asked for, you may ask us for one Free Reshipment of the correct ordered product(s). We can NOT accept returns as it is illegal to return pharmaceutical products in most countries. If the second reshipment does not reach you and you would prefer a refund of your monies paid, you must contact us within 30 days from the second reshipment date to organise your refund. .
5. CONTROLLED SUBSTANCES: Quality-Online-Generics.com does not sell controlled substances and does not sell medications that are classified as controlled substances or narcotics by the Indian FDA, U.S. FDA, and U.S. DEA or Australian TGA and Customs.